FAQ

Frequently Asked Questions

New to fog security? You’re not alone. This FAQ is written for homeowners and small businesses who want fast, effective protection without the jargon. You’ll see why Iron Fog is the most practical, economical, and instant way to stop intruders.

Basics

What is a security fog machine?
A security fog machine rapidly fills a room with a dense, non-toxic fog that blocks visibility. Intruders can’t see what to steal, can’t navigate quickly, and usually retreat. Cameras record; Iron Fog prevents.  
Installed discretely, it can be triggered any time by remote, or via an alarm system. It is a customizable solution, modified to adapt to your needs.
How is Iron Fog different from cameras or alarms?
Cameras and alarms are reactive: they notify and record. Iron Fog is active defence—it immediately denies visibility in seconds, reducing loss while help is on the way.
Who is Iron Fog for—homes or businesses?
Both. Home entries/garages, retail shops, offices, stockrooms, and high-value storage. Anywhere a break-in can happen, Iron Fog adds instant protection.

Safety

Is the fog safe to breathe?
Iron Fog uses a non-toxic, residue-controlled formulation. It’s tested and accompanied by non-toxic reports and certifications. As with any dense fog, move carefully and ventilate after an event.
Will the fog damage furniture, electronics, or inventory?
The formulation is designed for indoor use and electronics. For ultra-sensitive environments, our filtered cartridge (HAM-C1F) reduces residue further.
Is there heat involved?
No heating time. Iron Fog is cold-fog, instant-trigger.

Performance

How fast does it work?
~1 second trigger, with 15–20 seconds of ejection. A standard room reaches near-zero visibility within seconds.
How long does the fog last?
Typically 30–45 minutes, depending on room size and ventilation.
How much space does one unit cover?
Up to 150 m³ with the standard cartridge (HAM-C1), or 100 m³ with the filtered cartridge (HAM-C1F). Ideal ceiling height is 2.5–3 m.
Does it block my cameras too?
Dense fog will obscure cameras temporarily—by design. Your cameras still capture the breach moment; Iron Fog then prevents theft by removing intruder visibility.

Installation

Where should I install Iron Fog?
Near entry points: front/back doors, garage entries, or corridors leading to valuables. Mount on wall or ceiling, angled to project across the path intruders must take.
Can I install it myself?
Many customers self-install using the included bracket and 12 V adapter. For alarm panel integration or commercial sites, we recommend a qualified installer.
What power does it need?
DC 12 V, 3 A (adapter included). Power draw is low (0–24 W).
Is placement important?
Yes. We suggest a live test to verify coverage and airflow, then install your Refill Cartridge so the system is mission-ready.

Use & Control

How do I trigger the fog?
Options include panic button, on/off switch, RF remote (model dependent), alarm panel input, and TUYA app on supported models.
Can it integrate with my alarm?
Yes. Connect the trigger inputs (IN+/IN-) to your alarm output. Your installer can configure automatic deployment on verified breach.
What happens after activation?
The unit ejects fog for 15–20 s, then enters power-saving mode. Ventilate the space after responders clear the scene.

Compatibility

Which cartridges does Iron Fog use?
HAM-C1 (max output, up to 150 m³) and HAM-C1F (filtered, ~100 m³, reduced residue).
Will it work with smart home systems?
Models with TUYA support can be app-controlled. For broader smart home platforms, use relay outputs/inputs via your hub or installer.

Maintenance

How often do I replace the cartridge?
Replace after a deployment or test. Keep a spare Refill Cartridge on hand so you’re never offline.
Does the unit need regular servicing?
Minimal. Check mounting and connections periodically and verify trigger function during routine security checks.
How do I clean up after a deployment?
Ventilate the area. Wipe high-touch surfaces if needed. Using the filtered cartridge further reduces residue.

Costs & Value

Is Iron Fog cost-effective vs. other security?
Yes. One device can protect an entire entry zone for a fraction of the cost of guards or complex systems. It doesn't just record loss - it prevents loss!.
I am a first time buyer, what should I get??
If this is your first time buying from Iron Fog, we recommend you get the Iron Fog + Refill bundle. We always recommend you test your fogger once to get a sense of what coverage looks like in your desired space, and to get a feel for the system. There is nothing more dangerous than fumbling with a product for the first time, when under duress. By getting a bundle you can test your Iron Fogger immediately without concern.
Are there ongoing fees?
No subscription. Replace cartridges only when you test or deploy.
Is fog security legal to use at home or work?
Generally, yes—used for property protection. Follow local laws, safety guidance, and signage if required. Commercial sites should consult their security provider.
Does Iron Fog have certifications?
Yes—CE, ISO:9001, and non-toxic test reports. See our Certifications section for translated summaries and originals.
Will this affect insurance?
Many insurers value measures that reduce loss. Check with your provider; Iron Fog can complement monitored alarms and cameras.

Troubleshooting

No fog on trigger—what should I check?
Confirm power (12 V adapter seated), cartridge seated/locked, trigger wiring (IN+/IN-), and the correct trigger method. If still unresolved, contact support.
Coverage looks uneven—what can I do?
Re-angle the unit to project across the intruder’s path, reduce airflow (close vents/doors), or reposition slightly higher. Run a controlled test to verify.
There’s light residue—normal?
Small amounts can occur. Use the HAM-C1F filtered cartridge for the lowest residue profile.

Orders & Support

What’s in the box?
Iron Fog unit and included fog canister(s), mounting hardware, power adapter, user guide. Bundles include an extra Refill Cartridge.
Warranty & returns?
We stand behind Iron Fog with a limited warranty. If something isn’t right, contact us—family-first support is our promise.
How do I reach support?
Use the contact form or email our team. We’re here to help with placement, setup, and best practices.

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